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refunds and exchanges
three rivers wreath company guarantees the freshest and most beautiful balsam fir wreath products available at the time of your order. Although our wreaths vary slightly, each of our products has been made with the highest quality craftsmanship, materials and non-treated natural balsam fir.
If your products arrive damaged or you are dissatisfied for any reason, please call us within 48 hours of receipt of product and we will gladly replace the product or refund your money.
making a claim
To make a claim, please contact us within 48 hours of receipt of package at info@3rwc.com or toll free at 888-934-5999 between the hours of 9am to 5pm, Monday thru Friday, EST.
disclaimer
Please note that three rivers is not responsible for unsuccessful deliveries arising from the recipient not being present at time of delivery, incorrect addresses supplied by the sender, or conditions beyond our control.
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